At ADDVANCE Network, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
Comments
When you leave a comment on this site, we may collect your name, email address, IP address, and comment text. This information may be sent to our service provider for processing. The service provider does not retain your personal data.
Data Collected to Manage Your Membership
When you register or complete checkout on our site, we may collect the following:
- Name, email address, username, and password (to set up your account).
- Billing address and phone number (to confirm your payment details, contact you about your order, and prepopulate future checkouts).
- Credit card number, expiration date, and security code (sent securely to our payment gateway for processing).
🔒 Note: We do not store your full credit card details. Only the last 4 digits and expiration date may be saved for reference and to notify you if your card is about to expire.
When logged in, we may use cookies to track your activity on our site, such as logins, visits, and page views.
Purchase of Products
When you shop with us, we collect information during the checkout process:
What We Collect and Store
While you visit our site, we may track:
- Products you’ve viewed (to show recently viewed items).
- Location, IP address, and browser type (for taxes and shipping estimates).
- Shipping address (to calculate shipping and deliver your order).
We also use cookies to keep track of cart contents while you browse.
When you purchase, we’ll ask you for:
- Name, billing and shipping addresses, email, phone number, and payment details.
- Optional account information (like username and password).
We use this information to:
- Send order and account information.
- Respond to requests, refunds, or complaints.
- Process payments and prevent fraud.
- Set up your account.
- Comply with legal obligations (e.g., taxes).
- Improve store offerings.
- Send marketing messages (if you opt in).
If you create an account, we store your name, address, email, and phone number to speed up checkout.
We retain order information for as long as legally required (e.g., for tax and accounting). This may include your name, email, billing, and shipping addresses.
We may also store comments or reviews that you leave.
Who on Our Team Has Access
Certain members of our team (such as Administrators and Shop Managers) have access to:
- Order details (items purchased, when purchased, shipping details).
- Customer information (name, email, billing and shipping addresses).
They use this information to fulfill orders, process refunds, and provide customer support.
Payments
We accept payments through Paystack. When processing payments, some of your data is shared with Paystack, including:
- Purchase total
- Billing information
Please review Paystack’s Privacy Policy for more details.
What Personal Data We Collect and Why
- Your IP address (anonymized) is stored for analytics and security.
- Login time and number of logins may be stored for analytical and security purposes.
How Long We Retain Your Data
- Subscriber information is retained in our local database indefinitely for analytics and possible export, unless you request deletion.
- Order and payment records are kept as long as required for accounting and legal obligations.
- Comments and reviews remain unless deleted by you or upon request.
Where We Send Your Data
- By default, your data stays within our system.
- If you use optional integrations (e.g., Zapier), certain user data may be passed to those third-party services, which may be located abroad.
Your Rights
You have the right to:
- Request a copy of the data we hold about you.
- Request corrections or deletions.
- Withdraw consent for marketing communications.
To exercise your rights, don’t hesitate to get in touch with us at:
📧info@addvancenetwork.com.ng